Frequently Asked Questions
Everything you need to know about your Geoff Thomas Designs experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days.
How do I ensure I select the correct size?
We provide a detailed size guide on every product page. Since our designs feature a tailored fit, we recommend measuring a similar garment you already own and comparing it to our specifications.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping and handling fee.
Where are Geoff Thomas Designs garments manufactured?
Quality and ethics are our priorities. Our collections are designed in-house and produced in small batches by certified ethical manufacturing partners who specialize in premium textiles.
How should I care for my designer apparel?
To preserve the integrity of the fabrics, we recommend cold machine washing on a gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of each piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.